Playing The It’s Over! Card

Playing The It’s Over! Card

Listening to Robin Dunbar’s explanation of love might have been a useful exercise for the seemingly doomed retail chain that is Clintons. For, as he pointed out, the intensity to which the human species falls in love, is unique amongst the animal kingdom... and being as we’re the species with purses and wallets, there is [...]
May 2012 Intermediary A-Musing

May 2012 Intermediary A-Musing

Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same.  About a year ago I blogged about  the missed opportunities  for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]
May 2012 Noteworthy News

May 2012 Noteworthy News

Old news, the UK is in recession (again)  as the Office of National Statistics said Britain’s GDP fell 0.2% in the first quarter of 2012 after contracting by 0.3% at the end of 2011, forecasts were upset by a big fall in construction output and industrial output. Therefore, with a sinking-ship type economy, apt news [...]