Sharpening Independent Business

Sharpening Independent Business

The way we view the world is from experience; such are the shape-shifting times of a digital age. It takes time to establish a business - Running one is complicated and when a challenge has been overcome and everything is working smoothly, there is a reluctance to change a process because its deemed unnecessary, even [...]
In Business: Notes To Connect The Dots – July 2014

In Business: Notes To Connect The Dots – July 2014

Stuck in a Rut? In the intervening years since I last viewed an end of year school report, things may have changed. Rarely containing a personal comment, they had to be scrutinised for hidden meanings to talk over on parent’s evening. Promises of trying harder were made for after the summer break... the fresh start of [...]
I Can’t Believe You Said That!

I Can’t Believe You Said That!

"What’s that all about?" said (yet another) incredulous business bank customer who was shocked at the disappearance of their bank manager’s discretionary aura. We all know the routine: Effective funder relationships are the way to go. But, lenders have been on a diet, and if they’re on a diet the sweet jar doesn’t get opened for [...]
The Gatekeepers Of Your Business (Part 2)

The Gatekeepers Of Your Business (Part 2)

When things went wrong.... Coming about in relation to an outsourced service not meeting standards, the matter escalated when Customer Services proved ever more disjointed. I’d contemplated the situation with an initial conclusion, the situation was as clear as mud. It wasn’t until (eventually) meeting an appropriate manager who could efficiently illustrate that combining knowledge with [...]
What’s Happening?

What’s Happening?

With inflation falling to the Bank of England’s 2% target for the first time in four years and numbers from Bank of England Credit Conditions Survey (2013 Q4)  continuing an upward trend, the notion of  ‘positive’ outlook has (for some) been reinforced. Could it be that Default Rates on lending to small businesses  being reported as [...]
November 2012 Intermediary A-Musing

November 2012 Intermediary A-Musing

Rising Froth: Assigning Value Discipline Just as the economists are said to be puzzled by ONS statistics showing a rise in employment during recession, I’m hearing some business owners being equally puzzled as to why, with an increasing roll-call of practicing solicitors, it’s difficult to find one they’re comfortable with. As essential facilitator as part [...]
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