Banks In Short: We Have A Ghastly Mess

Banks In Short: We Have A Ghastly Mess

In the fashion of Awards; fourth place goes to NatWest, third place goes to Santander, second place is Lloyds TSB and first place is Barclays.... that is, according to UK FOS  (Financial Ombudsman Service) and in relation to a 24% rise of civilian complaints about Banks, relative to savings, overdrafts, mortgages and insurance. Andrew Haldane, [...]
November 2011 Intermediary A-Musing

November 2011 Intermediary A-Musing

Mixing Business Markets An interested twist to understanding your customer was explained to us via a street market trader who, settled amongst the fruit and veg stalls, was laying out a display of woolly winter gloves, mittens and hats. He told of an extension to his product range during the past summer months; Fruit. Seasonal [...]
November 2011 Noteworthy News

November 2011 Noteworthy News

The average private sector pay award given to employees of 2.6% is half the most recent inflation figure, Income Data Services has shown, whilst a snapshot of FTSE 100 Directors showed a 42% rise as average rising to 49% when adding in other Directors. Any spending bonuses on homes abroad should be aware of  a [...]
How to React When Horror Calls on Business

How to React When Horror Calls on Business

Horror stories are in every industry; due diligence, none paying customers, theft, bad workmanship, small businesses being trampled when they’re down, customers being unfairly treat, most businesses have a story or two, as do a lot of customers. There are of course procedures, forums or specialists to turn to for assistance and support, or our [...]
Broken Hopes, Shattered Dreams….and Lemon Drops

Broken Hopes, Shattered Dreams….and Lemon Drops

  A darkness falls over the office, crackling lightening is accompanied by a rumble of mind-movie thunder whenever a belief has to be shattered. A reflex is a certainty from the person who is going to experience the adult version of the child who asks  "is there really a tooth fairy?" Despite keeping in mind [...]
Target: The Pulse Of Small Business

Target: The Pulse Of Small Business

What’s at the heart of a small business?  What is the one thing that the small business person will put at the forefront of their mindset, to ensure they never forget that the natural pattern of business is ever evolving?  What separates those who are `in' business and those who are `running' a business (usually [...]
October 2011 Intermediary A-Musing

October 2011 Intermediary A-Musing

Don’t Make a Hassle of Redirecting Your Small Business to Big Business Giving business any edge is a combination of methods, beginning with taking charge, resulting in relieving pressure points. Via the route of creating a business that your customers want as first choice; not something that is convenient until another comes along with a [...]
October 2011 Noteworthy News

October 2011 Noteworthy News

Showing no sign of noise reduction, the geo-political and economic headlines hold the same  miserable vein of the sky is falling down, economic growth is stunted, economic growth it slow, economic growth shows signs of movement in the years ahead, the UK’s budget deficit could fall, UK household debt will probably rise, the EU is melting, [...]