Easy On Down The Line

Easy On Down The Line

The ease of online shopping isn’t new but, as technology marches ever forward, it’s the ease of the experience and the convenience of the transaction that has the customers spending. Click and collect, virtual stores  and mobile access are all keeping shopping habits on the move. Who needs to write a shopping list!  Grab a drink and [...]
Native to our Business

Native to our Business

Vision.... `is the art of seeing things invisible' (Swift). Strategically placed around us are aids; PC, phone, light, files etc. Aids to us getting things done.  It’s also good to be reminded that beyond the centre of our focus there is another life, therefore, personal touches are added to the mix; photos, letters, cd’s, favourite [...]
Taking Action Beats Doing Nothing

Taking Action Beats Doing Nothing

One of us had the great honour of a riveting conversation last week with 87 year old Josef. He told the story of how, living in a small village outside Munich, he’d witnessed his family home invaded by Sturm Abteilung (SA Brown Shirts), his father  was taken prisoner to Dachau, the few family neighbours turned their [...]
Banks In Short: We Have A Ghastly Mess

Banks In Short: We Have A Ghastly Mess

In the fashion of Awards; fourth place goes to NatWest, third place goes to Santander, second place is Lloyds TSB and first place is Barclays.... that is, according to UK FOS  (Financial Ombudsman Service) and in relation to a 24% rise of civilian complaints about Banks, relative to savings, overdrafts, mortgages and insurance. Andrew Haldane, [...]
How to React When Horror Calls on Business

How to React When Horror Calls on Business

Horror stories are in every industry; due diligence, none paying customers, theft, bad workmanship, small businesses being trampled when they’re down, customers being unfairly treat, most businesses have a story or two, as do a lot of customers. There are of course procedures, forums or specialists to turn to for assistance and support, or our [...]
Broken Hopes, Shattered Dreams….and Lemon Drops

Broken Hopes, Shattered Dreams….and Lemon Drops

  A darkness falls over the office, crackling lightening is accompanied by a rumble of mind-movie thunder whenever a belief has to be shattered. A reflex is a certainty from the person who is going to experience the adult version of the child who asks  "is there really a tooth fairy?" Despite keeping in mind [...]
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