August 2012 Intermediary A-Musing

August 2012 Intermediary A-Musing

Design on Protecting Your Business: With their monosyllabic response of computer says ‘no’ extended to now include the likes of ‘outside criteria’ or ‘it doesn’t sit comfortably with us’, smaller enterprise’s expectations of the high street banks continue to consistently fall short because those lender type expectations are nigh on impossible to meet. Apparently there [...]
May 2012 Intermediary A-Musing

May 2012 Intermediary A-Musing

Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same.  About a year ago I blogged about  the missed opportunities  for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]
April 2010 Intermediary A-Musing

April 2010 Intermediary A-Musing

Time Warping and Waiting.... We’re waiting..... Watching and waiting......Transition, shift....It’s happened.  The continuum of time, whether from the much caricatured Einstein  or the Beam-Me-Up Scotty  type means that so often we all wait for something to happen, and then, the moment passes; or is happening in another sphere. The recent much discussed budget is now [...]