In Business: Notes To Connect The Dots – May 2014

In Business: Notes To Connect The Dots – May 2014

A Tale of Discrepancy and Discretionary Tarting ‘Ehghaahg uhmajeddth ohtkchgh mghigh emmmhgh’. Nope, I wouldn’t get that either! But my dentist’s brain seems to have adapted to most of his customers, at some point, sounding as though they’re in a cardboard box full of cotton wool.  Open-wide mouths, some filled with metal probes, he knows [...]
In Business: Notes To Connect The Dots – February 2013

In Business: Notes To Connect The Dots – February 2013

Attitude Is Everything: Operate Like A Manager An opinion from a man who’s spent his life determining the making and saving of money in business, nine years from now `the major banks will be worth considerably more money than they are now'. Said Warren Buffett. Putting that aside, businesses of all size or type have [...]
May 2012 Intermediary A-Musing

May 2012 Intermediary A-Musing

Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same.  About a year ago I blogged about  the missed opportunities  for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]