April 2010 Noteworthy News

April 2010 Noteworthy News

Monthly Noteworthy News: Budget 2010 With the AAA status of the UK being threatened and a general election looming ever closer; the main points of the budget are now generally know but a roundup can be found here.   FSA Advice Site The Government’s free money guidance service will offer consumers advice on a range [...]
Reacting to Gear Changes

Reacting to Gear Changes

One-size-fits-all rarely works.  It rarely works for business models, customer service, education, hats, pants or people.  Although it might  work with the newly proposed hospital dignity gowns, standardising can’t react, therefore  isn’t sustainable and results in availability vying with attainability. How does this reflect in our industry?  An example we could give is the phrase [...]