December 2010 Intermediary A-Musing

December 2010 Intermediary A-Musing

     How Can I Help You? We’ll spare the details about how we came to let out "the Terriers in us who won’t let go"; suffice to say there is a difference between Customer Service sand Customer Services.  The distinction being, it would increasingly seem that one being about the customer and one being [...]
Business Beasties: No1 Slump Monster

Business Beasties: No1 Slump Monster

An evil little beast that creeps up unannounced, self-perpetuating and quietly feeding away on procrastination until the point of bursting, with the potential of burying its host.  The host can be any one of us, business or individual, it doesn’t differentiate.  As any business owner, self-employed person or freelancer will understand, Slumps are easy to slide [...]
High Five?

High Five?

Almost a year since we mused about wrecking;  false lights luring passing ships, the General Election has brought out lights of a different nature. Lights, Camera, Action: The Good, The Bad and The Ugly ( in more ways than one) are being played out and, after reading a  superb article by Michael Blastland   about polls [...]