by Step-Up Finance (Business) | Sep 4, 2012 | Blog, Business, Economy, Finance, Financial Markets, Government, Monthly Musings, News, Newsletter, Noteworthy News, Small Business Blog
Is the High Street seeing its Phoenix? - The butcher, the baker et al are on the increase and coming back with the real experience, not virtual. A sample of 30,000 independent stores and shops illustrated the hairdressers and beauticians taking a lead, with pubs, sandwich bars and fashion shops in ‘retreat’ amongst a cost-conscious [...]
by Step-Up Finance (Business) | May 2, 2012 | Blog, Business, Monthly Musings, Newsletter, Small Business Blog
Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same. About a year ago I blogged about the missed opportunities for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]
by Step-Up Finance (Business) | Jan 17, 2012 | Blog, Business, Economy, Finance, Management, Miscellaneous, Small Business Blog, Uncategorized
If a small business was being interviewed for a job it might go something like this: Interviewer: What are your strengths and weaknesses? Small Business: I’m flexible, I’m able to react and respond to shocks, adjust my processes, products and pricing accordingly which makes me a survivor. Mis-management is a weakness, however, that [...]
by Step-Up Finance (Business) | Oct 27, 2011 | Blog, Business, Economy, Finance, Financial Markets, Management, Miscellaneous, Uncategorized
Horror stories are in every industry; due diligence, none paying customers, theft, bad workmanship, small businesses being trampled when they’re down, customers being unfairly treat, most businesses have a story or two, as do a lot of customers. There are of course procedures, forums or specialists to turn to for assistance and support, or our [...]
by Step-Up Finance (Business) | Mar 15, 2011 | Blog, Business, Economy, Finance, Financial Markets, Management, Miscellaneous, Uncategorized
An excuse we hear from ourselves, and other quarters, seems to be on the increase; everyone is ‘too busy’. It’s not a new idea being busy in business, it`s par for the course, a part of the territory as models adapt and develop, strategies are placed to structure the model. It`s simple to understand [...]
