July 2012 Intermediary A-Musing

July 2012 Intermediary A-Musing

Shoot...!  ....Before  You're Shot! Killing Overload.... Clearly for us in the Northern hemisphere, after tilting its maximum towards the sun in June, the longest day  in terms of daylight hours has reached its peak for another year. Doubtless is the longest day for business owner-managers, with any changes occurring in different areas at the same time, over [...]
August 2011 Intermediary A-Musing

August 2011 Intermediary A-Musing

Practice 1-2-3 : The Business Standard All too often areas, even within the smallest of businesses, having potential for performance and growth are overlooked because standard good practice isn’t backed up with standard practice procedures. It doesn’t matter if it’s the economy, or hours of sunshine giving out a dip, drop, decline or rise, managing [...]
Business Beasties: No5 Bar In-Formation and General Fatigue

Business Beasties: No5 Bar In-Formation and General Fatigue

  Meandering is a luxury that business can’t afford because there is never a let up to some Beastie or another lurking around the corner amongst the daily tasks of analysing, processesing, retrieving, evaluating, organising, considering, servicing, deciding, project managing, production overseeing, budget setting, employee welfare,  product price setting, marketing selection, innovation or variety consideration. [...]
December 2010 Intermediary A-Musing

December 2010 Intermediary A-Musing

     How Can I Help You? We’ll spare the details about how we came to let out "the Terriers in us who won’t let go"; suffice to say there is a difference between Customer Service sand Customer Services.  The distinction being, it would increasingly seem that one being about the customer and one being [...]