In Business: Notes To Connect The Dots – February 2014

In Business: Notes To Connect The Dots – February 2014

The Gatekeepers of Your Business (Part One) Any sized business can make a big promise happen by delivering the value proposition, specific to that business, when its committed to and supported by the right gatekeepers - from an answerphone holding the fort, to a line of line managers sitting in waiting. With stiff competition for [...]
Being Left Out In The Cold By A Debit Card

Being Left Out In The Cold By A Debit Card

The Bank with a tagline: The Moments That Matter  experienced a technology ‘glitch’ (a description adopted for anything that has a wire attached, but doesn’t work) when a part of Lloyds Banking Group’s technology managed to disable some of their hundreds of thousands of customers from using debit cards and cash points over the weekend. Apparently, [...]
Another Marmite Moment For A Roller Coaster Bank?

Another Marmite Moment For A Roller Coaster Bank?

The sun had hardly set on an announcement that RBS, the bank with kinetic pull from politicians,  could see itself and Lloyds Banking Group going out to ‘public’  ownership when RBS’s CEO, with a mixed public image, built around a £45Bn public bailout to turn around a failing bank   and  added  contentious bonuses, ( Stephen [...]