SME And Micro’s Declaration

SME And Micro’s Declaration

Small business owners are once again showing the little guy will take on the big guy, and this time it’s by vouching for their business. Clubbing together, some independents are offering Loyalty Scheme deals digitally, re-directing business via mobile or smart cards, and offering the same rights for faithful local buyers that national schemes have. [...]
Exploring a Benefit for Micro and Small Business

Exploring a Benefit for Micro and Small Business

It’s like there’s gold and silver and treasure in one part of my tummy and butterflies and insects in the other part…. was one of my children’s responses when they faced a new experience. Facing something new, that mixture of excitement and nervous anticipation as they confronted something to which they didn’t know what to [...]
May 2012 Intermediary A-Musing

May 2012 Intermediary A-Musing

Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same.  About a year ago I blogged about  the missed opportunities  for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]
March 2012 Intermediary A-Musing

March 2012 Intermediary A-Musing

Anything is Possible, Not Probable: In Business. In Finance. Any business managing to track a path throughout the last few years and get to now, which is the majority of small or micro business (and includes new entry), should be very proud. What next, what’s the future of your business? Why should you want to [...]