May 2012 Intermediary A-Musing

May 2012 Intermediary A-Musing

Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same.  About a year ago I blogged about  the missed opportunities  for micro businesses and small enterprises that I’d encountered because of their confusing business promotions and disappointing customer service; both [...]
January 2012 Noteworthy News

January 2012 Noteworthy News

It is becoming prohibitively expensive for the lenders, who rely on cheap short-term financing to fund a part of their balance sheet, to fund for more than 3-5 years, hence, traditional banking, which supports the wider corporate client, is facing further shrinkage  in the corporate banking world. Businesses and motorists are bracing themselves after the [...]
Indie Business: Still Standing or Standing Still?

Indie Business: Still Standing or Standing Still?

‘I remember when’ can be an ageing phrase but here goes; I remember when a Saturday could be spent going through the shelves looking for something to alight the weekend in the local Independent Record Store.  Willing the discovery of something never heard before,’ I remember when’, only five years ago, browsing and buying, in [...]
March 2010 News

March 2010 News

Pubs Pubs, contributors to communities, are still closing their doors at an average rate of 39 per week; over 2,000 each year.  However, bucking this trend is a new source of funding for pub purchase or refinance for the smaller Independent. With the Budget looming and therefore the obligatory rising duty and taxes, we hope [...]