by Step-Up Finance (Business) | May 2, 2012 | Blog, Business, Monthly Musings, Newsletter, Small Business Blog
Meeting Customer Service: What a Difference a Day Makes Actually, more likely what a difference several days make, but the basic concept remains the same. About a year ago I blogged about the missed opportunities for micro businesses and small enterprises that I’d...
by Step-Up Finance (Business) | Feb 16, 2012 | Blog, Business, Economy, Finance, Financial Markets, Management, Market Update, Uncategorized
The celebration involved cake and tea the other day, as a small business owner spoke with us of her delight at maintaining a steady growth in her business. Confidence about the coming few months wasn’t quite as strong as the tea, but the controls implemented, during...